There are companies that brag with their low prices, high quality or excellent services and then there are companies that brag with the number of satisfied customer they had. The-watches.com claims to have over 78,000 happy customers since 2007. Is this the truth or is it just a desperate attempt to get our attention? Well, there is just one way to find out! Let’s review this fake watches website, shall we?
The website doesn’t impress with its design, but it is not necessarily bad either. It looks a little bit traditional and old fashioned. This is probably due to the generous use of brown color. The homepage is a combination of wide white sections and a serious chestnut shade on the upper part of the screen. Of course, a wide banner is an essential element for any modern webpage layout and such a large image with luxurious and expensive timepieces can also be found on this site. There are also two menu bars- one is on top of the page and the other one is on the right side. In the lower part of the screen there are the sponsored products. Everything is airy and nicely organized, thus creating a friendly vibe and offering an enhanced usability.
The main menu bar is located on the top of the page and it includes buttons for some of the most preferred luxury watches designers, like Rolex, Breitling, Cartier and Omega. Still, the company sells many others which are listed in the right side of the screen. It offers exactly 12 brands and each one is divided into sub-categories. The collection of fake watches does not impress with its size as the largest categories do not list more than one hundred items. But on the other hand, the merchant carries a very diversified selection, one that includes only best-selling designs.
The-watches.com provides a nice collection of knockoffs powered by either a Japanese or a Swiss automatic movement. The differences between these two qualities are represented by the prices and the quality of the products. While the fakes with 21 jewels Miyota self-winding mechanism are quite affordable and medium quality, the 25 jewels Swiss ETA ones are pricier, but the quality is the best one available on the market. To be more exact, for buying a Japanese replica you need to take out of your wallet about $100-$150 and for a Swiss one about $120-$250. Still, these prices are pretty low considering the price tag of the authentic timepieces.
I have to hand it to this company. It really has good quality product pictures. If you take a look at the page of these replicas you notice that every single one includes about 4 very large and clear images that have a high focus on the most relevant parts of the watches, such as the dial, the shine of the crystal, the bezel, the craftsmanship of the case and the finishing of the bracelet. Of course, the authenticity markings are also photographed so that everyone can see how authentic looking these replicas truly are.
When you are ordering fake watches online, every detail counts and in this case I am talking about the accepted payment options. This is a very important detail from the ordering process. I am convinced that a professional Internet site will offer as many and diversified payment methods as possible. When a company like The-watches.com offers only card payments- Visa, Mastercard and JCB- this makes you doubt its legitimacy. All online stores should offer alternatives to card payments because there are still many people who do not trust the Internet with their card details or who do not own one of the above mentioned credit cards.
No matter where you want to have your order delivered, this company will be able to do so free of charge. Yes, that’s right! It does not apply a shipping fee for the purchases placed on its site. Instead, it prefers to send all its customer’s packages with EMS for free. The usual delivery time is about 7-10 business days and there is also a tracking number available for the package. I am sure that some of you would like to receive the package sooner than 10 days. In this case, I suggest that you contact the store directly and request to have it sent with UPS, FEDEX or DHL. Of course, this means that you need to pay an additional shipping fee.
On its Return page the merchant informs us that it guarantees the satisfaction of our purchase with a 7 days refund policy. And even after the first 7 days run out we still have the option of returning the watch if we do not like it and exchange it with a different model. The sad part is that it does not say if there is a free repairs warranty that would protect our investment after these initial two weeks. Probably, if the replica watch breaks afterwards we are simply supposed to throw it into the trash bin.
I just do not understand why there are so many companies that do not understand the importance of customer services. Stores like The-watches.com are unable to attend to their customer needs through the means of responsive and friendly customer care. Instead of having a functional phone number, live chat and email address, they provide an unprofessional Gmail account and a plain Contact Form. By doing this it fails to inspire us any trust whatsoever.
I am not a fan of companies that do not know how to ensure customer satisfaction. The-watches.com is one of them. This online site allures us with best-selling replica watches at very low prices, good product pictures, free worldwide delivery and a 7 days refund policy, but fails to convince us that it deserves our trust as it does not offer alternatives to card payments and no repairs warranty.
Last modified: November 6, 2015