What are the most import qualities of a reputable replica store? Should it have a large collection of fake watches, low prices or the best services? I think it is a combination of all these things, but one thing you can be sure of- it is incredibly difficult to find a company that has them all.
The company carries only Japanese automatic movement replicas. No Swiss made fake watches are listed here. These knockoffs cost about $70-$90 which is pretty low, even for a replica. It makes you wonder about the actual quality you will be getting.
Usability and Design of the Site:
The website is very simple and clean looking. I guess one could consider it friendly and appealing, but my impression is that of a common store. Its strong points are the nicely organized home page, the high usability of the catalog and the simplistic blue and white color scheme.
When you order a replica watch on this page, you have the option of paying with Visa, Mastercard or Western Union. If this is the first time you order here or if you do not know anyone who has actually ordered on this store then it is better to go for card payments. This way the security of the transaction will be ensured by your bank.
The company offers pretty poor customer service. The main issue is that there is no contact phone number and the live chat button does not work. This is very disturbing as I usually like to chat with a live agent before I submit an order online. On this store you can only send a message by using the Contact Form or their very unreliable Gmail account.
Otherwatches.com ships packages with EMS, DHL, UPS and FEDEX and the estimated delivery time is about 10 business days. All packages are sent with a tracking number. Another interesting thing is that the delivery charge is calculated based on the destination country and the weight of the page. You will see this fee on the screen after you enter your delivery address.
Returns are accepted only if the product is different than what is displayed in the pictures or if it is faulty. Returns are not accepted if you simply do not like it. The time frame for returning such a replica watch is 5 days from the day you receive it. There is 15% restocking fee.
At the end:
I have to admit that Otherwatches.com has a very large collection of Japanese automatic movement replica watches at very low prices, but I am very disappointed by its unresponsive customer service department, unfair return policies and low quality pictures.
Last modified: November 20, 2017